Frequently Asked Questions:
DVD Slideshows & Memorial Presentations
1. What is a DVD slideshow?
A DVD Slideshow is a collection of favorite photographs, video clips and memorabilia which is created using music. Perfectly timed and choreographed it includes various transition effects, an introduction and closing. Each movie is created especially for our customers using their preferences and choices. If you can dream it, we can create it!
2. How do I start?
1. Decide what type of movie you need.
2. Choose the type of music
3. Choose the pictures
4. Contact Memory Magic via email or phone
3. How many pictures do I need?
Use as many pictures as you’d like! We recommend using about 12 pictures per minute of music.
4. What resolution should I scan my pictures to?
If you are going to scan the photos yourself, we ask that you scan them into large files. Remember, the higher the resolution, the better your photos will look on the screen. Pictures that are smaller than 90 pixels/inch are often very blurry and not suitable for movies. Save the images as jpg or bmp.
5. What if my pictures are old and in bad condition?
We will do our best with all of your photographs. Each picture will be individually appraised and adjusted to it’s maximum potential. Adjustments include: restoring old photo’s (removing scratches, and tears) adding color to faded or yellowing pictures, removing red-eye. We will do everything possible to try to restore each picture to its original glory.
6. Will I get my pictures back?
Absolutely!! We treat your pictures like they are our own. Each one will be carefully handled and cared for and then returned to you with your DVD movie. Transferring your precious photo’s onto this DVD movie will also ensure that you will be able to enjoy them for many many more years.
7. Can I decide what order I want the pictures to be in?
Yes, feel free to number the pictures (on the back, gently with a pencil) if you wish. Chronological picture sequences are nice, as are random sequences. If you are submitting your pictures digitally, feel free to number them in the order that you would prefer. Or alternately; we can select the order for you.
8. Can I add titles or names to my pictures?
Yes! You can add anything you like to your slideshow, however, we find that it’s good to keep text down to a minimum during the movie … use it to accentuate your photo’s or explain something important.
9. How may songs do I get?
That depends on how long your production needs to be. We usually edit the music to make sure it EXACTLY fits with the show. Fast-paced music requires more photos than a slower-paced one. We usually like to use one piece of music for each section of the DVD slideshow to help define the separate sections.
10. Can I choose whatever songs I want?
No, sadly, due to strict copyright rules (link) you are limited to what you are allowed to show the general public or post online. Individual music licenses must be purchased for every DVD creation we make.
11. What do you recommend we choose for style of music?
We always suggest that you choose the style of the person that the movie is for. Instrumental songs are always nice, as there are no distracting lyrics that might interfere with the music. The music will set the mood, so choose something that will be appropriate for the event and audience.
12. Can I send video clips to incorporate into my movie?
Yes, please send as many as you wish. We are able to work with most formats, just let us know what you are hoping to include, and if you want to use it all or just a portion of it.
13. Can I add text or quotations to my movie?
Yes! Write out anything that you would like to have included in your movie. Memorial video’s quite often feature a lovely poem or meaningful words. This idea can be carried into any of our movies – if you can dream it, we can include it.
14. Will you use transitions in my movie?
Every movie includes beautiful transitions. A transition is what goes between the two photographs to create a smooth change. We also include panning and zooming effects to help focus attention on each of the photographs and help accentuate them. If there is a specific transition that you require, please let us know, or we can choose the transitions for you.
15. I don't live close to you, can you still help me?
For sure!! We are always pleased to add new clients. The entire process can be done via email, the telephone and the “log-in” portion of our site. We would be happy to accommodate you no matter where you live!
16. How can I safely pay online?
Secure payments can be made via PayPal (they accept all major credit cards if you don’t have a PayPal account), money orders or bank drafts
17. Can I get extra copies made?
Yes. However, due to the strict copyright rules, we can only create 5 extra copies per presentation. Each copy comes with the same customized DVD case and matching label. Check the pricing page for details on prices.
18. How long does this process take?
Most presentations will be finished within two weeks, depending on the complexity and amount of editing required. Memorial tributes can be completed within 48 hours. If you have a time restraint, please inform us immediately and we will do our best to work within those limits. There may be a small additional cost for "rush" projects.
19. What if I have questions that you haven't answered?
Please feel free to contact our helpful staff via email or phone to answer any further questions that you might have.